We collect information about our Customers in order to help us continually improve the service we offer. We will collect personal data as provided to us by you during the registration process, which you agree to supply us as accurate. We will also collect personal data from other parts of this service as required to issue you with the insurance policies purchased. We may also use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser or web beacons that help analyze where visitors go and what they do while visiting our website. The information collected in this way can be used to identify you unless you modify your browser settings to prevent this happening.
We will use the personal information we collect:
* in the normal course of our business to provide the products and services you have requested
* to identify you when you contact us
* to build up a profile of your insurance requirements to determine if we can offer you a better service or more relevant products
* to send you renewal notices and promotional information by e-mail or post
* for credit assessment
* for statistical analysis, including automated techniques and to monitor and analyse our business
* to enable our customer service advisors, agents and sub-contractors to issue and administer your policy or to conduct our business
* to enable our underwriters to administer your policies and adjudicate any claims
* for debt tracing or fraud prevention
* if required or compelled to do so by law
Under no circumstances will we reveal your personal information to anyone else unless compelled to do so by law.
We primarily use email to keep in touch with our customers. We send email confirmations when you purchase products and services from us as well as a information updates that may affect your account or products or services you have purchased from us. In Addition we also send sales emails in order to let our customers know the range of services we offer as well as potential savings on future purchases. These emails are scheduled on a monthly basis and all emails give the recipient the chance to unsubscribe. If you unsubscribe we will not continue to email you.